Shipping, Refund and Returns Policy

Shipping Policy:
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times. Shipping We offer Free Shipping for above Rs.2000 order. The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centre for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centre to the destination. The delivery usually takes about 6-7 business days.

Returns & Refund Policy
As all our products are food items, unfortunately we can’t offer you a refund or exchange. All goods are exempt from being returned as they are Perishable.

Exchanges (if applicable)
We only replace items under specific conditions – if they are defective or damaged and are un-opened. If you need to exchange it for the same item, please send us an email of clear photos of the damaged product on hello@thelagomlife.in or call us on our customer care number and we will help you.

We will be unable to cancel orders once the order has shipped.